Career Opportunities


About Newport Hospitality, Inc.

Newport Hospitality, Inc. is the only accredited DMC in Rhode Island, and recently celebrated it's 30th year delivering exceptional service and results to clients! Founded in 1988, Newport Hospitality's professional team combines many years of event experience and creativity in designing, coordinating, and executing events and activities for corporate meetings, conventions, and incentive groups. Newport Hospitality is the best known Rhode Island destination expert with their extensive local knowledge and trusted relationships.


Sales Coordinator

Experience Level: Entry-Level
Employment Type: Full-Time 
Location: Newport, Rhode Island
Direct Report: Vice President of Sales
Secondary Report: Director of Operations
Apply via Email: info@newporthospitality.com

The Sales Coordinator will report directly to the Vice President of Sales. The primary role of this position is to support the sales efforts to ensure the satisfaction of our corporate clientele, and acting as a liaison for Newport Hospitality through creative customization, detail and exemplary service. 

The Sales Coordinator will be responsible to create, develop, and write proposals and contracts from initial inquiries to completed contracts for the company.

The Sales Coordinator is expected to manage the content of Newport Hospitality’s online proposal and contract software (Viper) by establishing custom price quotes, streamlining content library data, and managing the proposal/contract development.

Qualifications:

  • Minimum of 1-3 years experience in Hospitality, Event Services, or related field preferred

  • Exemplary verbal and written communication

  • Exceptional client service and vendor partnership skills (phone and email)

  • Proficient in computer skills (Microsoft Word, Excel, PowerPoint, Outlook)

  • Strict attention to detail; follow company’s standard operating procedures by taking into consideration business levels and necessary review requirements

Job Responsibilities - Sales Support:
The Sales Coordinator will report directly to the Vice President of Sales. The primary role of this position is to support the sales efforts to ensure the satisfaction of our corporate clientele, and acting as a liaison for Newport Hospitality through creative customization, detail and exemplary service.

  • Assist VP of Sales to maintain sales database, updating as necessary

  • Ability to handle, qualify and maintain inquiries for business

  • Recognize urgent leads and delegate to a manager for timely follow up when necessary

  • Phone coverage for incoming calls

  • Consistently communicate daily with the VP of Sales workload update, both verbally and in writing

  • Actively support all aspects of sales including but not limited to site visits, agendas, client requests, gifts, presentations, conceptual proposals, costing, etc.

  • Preparation and participation in a weekly all-team staff meeting; create meeting agenda and supporting documents

  • Ensure that all company policies are followed and that company objectives, marketing goals, sales goals, and customer satisfaction survey scores are met

  • Initiate monthly trending topics meeting with the Operations team

  • Attend relevant industry networking events, inside and outside typical work-week hours

Job Responsibilities - Proposal Developer:
The Sales Coordinator will be responsible to take the lead to create, develop, and write proposals and contracts from initial inquiries to completed contracts for the company.

  • Receive and review RFP’s, prioritize each request based on current business levels

  • Maintaining proposal/contract lead-log for tracking of completed and pending proposals; present this with the VP of Sales to the team on a weekly basis during staff meetings

  • Develop and maintain positive, strong and effective working relationships with vendors and hospitality industry partners

  • Initiate creative content meetings

  • Work closely with Director of Operations on proposal and contract revisions

  • Upon client signature of contract, organize a turnover meeting between Operations team and Sales team

 Job Responsibilities - Proposal/Contract Software Content Manager:
The Sales Coordinator is expected to manage the content of Newport Hospitality’s online proposal and contract software (Viper) by establishing custom price quotes, streamline content library data, and managing the proposal/contract development.

  • DMC software (Viper) management and liaison with the Viper support team

  • Secure/confirm all necessary pricing and details of elements for each proposal and incorporate into costing

  • Research and recommend new and innovative vendors and activities to improve products/services offered

  • Responsible for developing and maintaining a full working knowledge of Newport Hospitality’s scope of products/services; support the sale of products/services offered to prospective clients

  • Maintain Viper content library with consistently updating information, photos, and pricing

 

 Newport Hospitality Mission Statement:

 “Newport Hospitality is dedicated to creating exceptional events and programs, while partnering to build strong relationships and striving to exceed the goals, objectives and expectations of our clients.”